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Newsletter
Contents
Annual Meeting Notice
Election Time Is Here Again
A New Smile At AFCU
Rocky's Corner
The World's Top Twenty Tips for ATM Use
Letter From The President
Enjoy Christmas Next Year Without Worrying
Have You Visited Our Website Lately?
Open House Celebration
Money Management Education Seminar
Exchange Club Christmas Box
S.E. Georgia Chapter Christmas Party
Celebrated International Credit Union Day
Fact Act Now
Important Dates
Holiday Closing
Rocky's Corner

Rocky & boy

 

 

Rocky Parties with Justin

Hey kids, I have been partying again! In the quarterly drawing at the Credit Union, Justin Lynn was chosen. I showed up at Cracker Williams Park with pizza and soda for Justin and some of his friends and family. We had a great time. If you would like for me to have a party with you, just open a new Rocky account and your name will bein the next quarterly drawing. I will attend your party, you invite up to 20 friends and I will bring the pizza and soda. LET"S PARTY!!!!

 

 


The World's Top Twenty Tips for ATM Use

TO ENHANCE THE ATM CUSTOMER EXPERIENCE...
CHOOSING AN ATM

Tip 1: Where possible, use ATMs with which you are most familiar. Alternatively, choose well-lit, well-placed ATMs where you feel comfortable.
Tip 2: Scan the whole ATM area before you approach it. Avoid using the ATM altogether if there are any suspicious-looking individuals around or if it looks too isolated or unsafe.
Tip 3: Avoid opening your purse, bag or wallet while in the queue for the ATM. Have your card ready in your hand before you approach the ATM.
Tip 4: Notice if anything looks unusual or suspicious about the ATM indicating it might have been altered. If the ATM appears to have any attachments to the card slot or key pad, do not use it. check for unusual instructions on the display screen and for suspicious blank screens. If you suspect the ATM has been interfered with, proceed to another ATM and inform the credit union.
Tip 5: Avoid ATMs which have messages or signs fixed to them indicating that the screen directions have been changed, especially if the message is posted over the card reader. Credit Unions and other ATM owners will not put up messages directing you to specific ATMs, nor would they direct you to use an ATM which has been altered.
USING AN ATM:
Tip 6: Be especially cautious when strangers offer to help you at an ATM, even if your card is stuck or you are experiencing difficulty with the transaction. You should not allow anyone to distract you while you are at the ATM.
Tip 7: Check that other individuals in the queue keep an acceptable distance from you. Be on the look-out for individuals who might be watching you enter your PIN.
Tip 8: Stand close to the ATM and shield the keypad with your hand when keying in your PIN (you may wish to use the knuckle of your middle finger to key in the PIN).
Tip 9: Follow the instructions on the display screen, e.g. do not key in your PIN until the ATM requests you to do so.
Tip 10: If you feel the ATM is not working normally, press the Cancel Key and withdraw your card and then proceed to another ATM, reporting the matter to your financial institution.
Tip 11: Never force your card into the card slot.
Tip 12: Keep your printed transaction record so that you can compare your ATM receipts to your monthly statement.
Tip 13: If your card gets jammed, retained or lost, or if you are interfered with at an ATM, report this immediately to the financial institution and/or police using the help line provided or nearest phone.
Tip 14: Do not be in a hurry during the transaction, & carefully secure your card & cash in your wallet, handbag or pocket before leaving the ATM.
MANAGING YOUR ATM USE:
Tip 15: Memorize your PIN (if you must write it down, do so in a disguised manner and never carry it with your card).
Tip 16: NEVER disclose you PIN to anyone, whether to a family member, credit union or police.
Tip 17: Do not use obvious and guessable numbers for your PIN like your date of birth.
Tip 18: If you think your PIN has been compromised, contact the credit union.
Tip 19: Your daily limits are $300.00 @ ATM's and $600.00 at POS.
Tip 20: Regularly check your account balance and credit union statements and report any discrepancies to your credit union immediately.

(*Please note that you should show the same precautionary care when using your card(s) at a POS (point of sale) pinpad terminal in a retail environment or at a restaurant or when conducting transactions online, telephonically or when writing cheques (checks) - speak to your credit union about security when using these other service delivery channels.

 

 

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